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Facilities & Services

The Homestead Villa Motel is proud to be the leading motel accommodation supplier in Invercargill with renowned facilities and service options that our guests indulge and enjoy every stay with us.
We have some of the largest size units find in New Zealand, offering space and layout to enjoy in our comprehensive styled units and with surrounding facilities that give every visitor the abundant experience to stay, dine, visit and explore.
We are committed to continued reinvestment in our property, and this has included recent upgrades with all new Imperial Luxury bedding throughout the complex, as well as our 50” SmartTV with built-in Chromecast roll-out.
We are also very excited with a major re-furnishment starting in 2024 to our unit facilities and décor, even further enhancing everyone’s experience here at the Villa’s!

Guest Facilities

• 50” Phillips SmartTV with built-in Chromecast
• CCTV monitored free on-site car parking
• Units include full cooking and dining facilities
• Free unlimited WiFi
• BBQ and outdoor dining and leisure area
• Breakfast room-service available
• Restaurant room service available (subject to prior arrangement at reception)
• ‘Love Your Pillow’ Dream 900 pillows on every bed (and now can be purchased at reception)
• Complimentary guest laundry facilities
• Daily servicing
• Disabled access facilities available
• Complimentary in-room tea & coffee amenities, including plunger coffee
• Take-away hot beverages available at reception
• Port-a-cot & high-chairs – on request
• Electric blankets
• Iron and ironing board
• Hair dryer
• Regional brochures & maps
• 100% smoke free units

Quality Assured by Qualmark®

Silver Sustainable Tourism Business Award
A Silver Award is evidence of a sophisticated tourism business that consistently exceeds visitors expectations. Proactive leadership and management ensure that a culture of high performance is evident throughout the business. The business will have real focus on continuously improving their economic, social and environmental performance to ensure the tourism product they deliver is a genuine, constantly improving sustainable experience.

    
Four Star PLUS – Excellent
Consistently high quality levels of facilities and services
Light Footprint
An environmentally friendly and holistically sustainable experience
Safe & Sound
Where safe principles and practices are part of every experience
Warm Welcome
Where you will always find a genuine welcome and true New Zealand hospitality

Sustainability Policy

We are proud locally owned and operated company supporting the Tiaki Promise, a commitment to care for New Zealand, for now and for future generations.

We are committed to a relevant environmental plan, which aims to provide our guests, public and staff with occupational health and safety and optimum standards of quality, comfort and hygiene while creating and maintaining an awareness of eco-friendly practices.

• The introduction and ongoing maintenance of a recycling policy including recycling plastic amenities wastage.
• Caring for our staff.
• Establishing a framework to record relevant measures of water and electricity consumption and waste produced.
• Ensuring that staff are part of ongoing dialogue about our sustainability.
• Evaluation of suppliers products, services and business practices.
• Current suppliers will be evaluated for their commitment to the environment, and their ability to provide environmentally friendly products. We are committed to using suppliers who are like minded.
• Providing a safe and healthy working environment that supports individual development, team-working, positive work–life balance, and job satisfaction.

Dining

All our units offer full kitchen and dining facilities plus for catered options we have an excellent range to choose from on-site and close by …

Villa Breakfasts – Delivered to your room is a daily option of cooked or continental breakfasts.

BBQ & Leisure – We provide a beautiful, landscaped leisure area including BBQ facilities, outdoor dining and seating, ideal for on-site family and group gatherings staying with us.

Homestead Restaurant & Bar – located directly opposite the motel this is a great place for the whole family and features an extensive selection of delicious dishes and exciting kids menus as well as The Ave Sports Bar and entertainment venue.

Also, within a neighbourhood of convenience a short walk to other eateries including more restaurants, bakery, diary and convenience stores, take-aways and Caltex service station.

Car-parking

Is free – on-site we offer a large car-parking area with bus/trailer parking and 24-hour CCTV monitors. Carparking is on first come first serve basis.

Reception

Open 7 days – 7am to 9pm weekdays – 8am to 9pm weekends & public holidays
Check-in 2pm to 9pm
Check-out 10am
Phone: +64 3 214 0408

Housekeeping

All our beds are triple sheeted (no bedspreads) ensuring all coverings are completely changed between guest stays ensuring the highest quality and hygiene satisfaction.
All linen laundry and supplies are outsourced and provided by professional commercial resources.
Each unit is quality assured by our supervisors upon completion.
Units are serviced daily through-out your stay.
All our luxurious bedding is supplied by Vendella – DreamGreen environmentally sustainable bedding.

Book Direct

By booking directly with us you are guaranteed the best rate, no booking fees and a complete room availability that is not available anywhere else.

It is also easier to make changes to your direct reservations, be it, guest numbers, room type or special requests and with a 24 hour cancellation policy (not 48 hours) an additional day for a free cancellation option.

Terms & Conditions

Room Occupancy
All rooms are advertised as a single/twin share basis unless otherwise stated. All guest staying on the property after 9pm must be registered as staying guests. Additional charges are applicable if the number of adults or children (aged 5 and over) exceeds the number of registered guests.

Smoke-Free Policy
All our guestrooms are non-smoking areas – including stairwells Any guest found smoking in the room or on the stairwells including vaping, burning candles or any products that give off smoke fumes will incur additional cleaning fee and/or any charges applicable and the guests will be asked to leave, and the motel cancellation policy will apply.

Pet Policy
The Homestead Villa Motel do not allow pets onsite including the motel carpark except for assistance animals. Guests are liable for any fines incurred for leaving animals in cars. If found to have a pet onsite guests will be asked to leave, and the motel cancellation policy will apply.

Noise Policy
Consideration of ALL guests staying in the complex at all times is essential.
Noise levels must be kept to a minimum after 9pm

Accommodation Policy
All reservations made are in acknowledgement of the Motels policies which include acceptance that all charges incurred being the responsibility of the registered guest. Confirmations are deemed as the agreed contract and it is the bookers responsibility to ensure these are accurate to requirements and correct at time of receipt.

A cancellation fee of one night’s accommodation will apply to any reservation cancelled within 24 hours prior to day of arrival, excluding group/block bookings which are subject to special cancellation policies.
Bookings that do not have charge back facilities, valid credit card on file or deposit paid are on an automatic 5pm day of arrival release and will be entered back into our system for resale without further notification.

No Shows will be charged one night’s accommodation fee and automatically cancelled from our system without further notice. Additional charges will apply for surplus cleaning due to prohibited actions including excessive mess, cooking of odoriferous foods and/or smoking in the rooms.
Registered guests are liable to pay for any damage incurred to the room, contents or property being it malicious or accidental by the guest or any associates.

Only guests included in the contracted room rate are allowed to stay on site after 9pm.

The Motel assumes no responsibility for loss or damage of guest property including, guest laundry services or vehicles parked on site which is at the owner own risk.